Frequently Asked Questions

General

What is heavy machinery?

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I have a question about a specific machine, who can I turn to?

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Is my information safe on Ored?

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Can I see the machine physically?

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Equipment Sale

How can I buy equipment on Ored?

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Do you offer a warranty or guarantee for equipment purchased on Ored?

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Do I pick up my equipment or is it delivered?

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Servicing

Do you offer heavy machinery repair or maintenance services?

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What kind of heavy equipment repairs can be handled on-site?

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Refunds & Returns

What happens to my deposit when I cancel my order?

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How do I check on the status of my order?

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Is my payment secure on Ored?

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